For the latest WDCan I use WD hard drive on Mac and PC You can find effective ways here to format WD My Passport for Mac and PC to FAT32 or exFAT file system with the help of the professional format tool - EaseUS.WD External Disk Not Recognized Hard Drive Not Showing Up SSD Not Showing My Passport Air portable hard drive, with the WD Security and WD Drive Utilities software USB 3.0 cable Quick Install Guide Optional Accessories For information about optional accessories for WD products, visit: Operating System Compatibility Your My Passport Air drive and the WD Security and WD Drive Utilities software areSo how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately. The My Passport Essential Portable Hard Drive provides high-performance portable storage for your PC and Mac® and comes with sync & encryption and Google software (PC only). MY PASSPORT ESSENTIAL PORTABLE HARD DRIVE USER MANUAL GETTING STARTED 1 Getting Started Thank you for purchasing this WD product.Add New Drive Letter to Make WD Passport External Hard Drive Showing UpApplies to: Fix WD passport external hard drive not showing up due to the drive letter confliction.If your WD displays as "New Volume" with no drive letter in Disk Management, it won't show up in File Explorer. Fix WD My Passport External Hard Drive Not Showing Up ErrorCheck the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again. Follow steps here to check the state of your WD external hard drive in Disk Management:Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click "OK".Step 2. In Disk Management, locate and check the state of your WD external hard drive. -Quick Install GuideConnect the WD external hard drive to your computer via the USB cable.Fix Corrupted File System/Bad SectorApplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as "*Others" or RAW. After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer. Click "Add", set a new drive letter to assign to the WD external drive, and click "OK".If the WD drive has already been assigned with a letter, click "Change" to choose another letter for it. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths.".Step 3. Press Win + R keys, type diskmgmt.msc in the Run dialog, click "OK" to open Disk Management.Step 2.
My Passport Guide Software USB 3![]() Switch a USB port/cable and replug it to your computer.If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Try a Different USB Cable/Port or PCWhen your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.Step 1. When you see your hard drive, push the USB completely into the USB port.It might be unreasonable, but quite a lot of people solved their problem with this trick. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.Fix 5. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up. Reconnect the WD drive via a new USB hub or to a new PC. Connect the problematic WD external hard drive to your PC.Step 2. Download and Install WD Device Driver:Step 1. So the best way is to update its driver via the following three paths:#1. And everything shall work fine with your WD My Passport Ultra drive.#2. Paste it into a browser and search for the correct device driver.Step 8. Find and download the correct WD device driver and install it on your PC.After this, restart your computer. Right-click the top Value and click "Copy".Step 7. Go to the Details tab, set Property to "Hardware Ids".Step 6. Right-click on Unknown or not working WD external hard drive, select "Properties".Step 5. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.See if the WD external hard drive is shown as an "Unknown" device.Step 4. Right-click on the Windows icon and select "Device Manager".Step 2. So you can try to uninstall and reinstall USB controllers:Step 1. Select "Search automatically for updated driver software", wait for the process to complete.When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. Expand Device Manager and right-click the WD My Passport Ultra drive.Step 4. Within the Warranty: Send WD external disk back to its manufacturerPart 3. Get Data Off WD External Disk and Format It to Work AgainIf your WD hard drive shows up and you can access the disk again. Beyond the Warranty: Send WD external disk for repair in a local repair center Send "Unknown" & Not Detected WD External Hard Disk for RepairIf your WD external hard drive displays as "Unknown" in disk management, the last thing you can try is to send the disk for repair. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Notice: If the WD external hard drive is still not showing up in both File Explorer and Disk Management after trying all these solutions, send your drive for repair as shown in Fix 3. Professional file recovery software can scan and bring back your files in 3 steps: Recover lost files from WD drive with EaseUS file recovery software.Note that, if you lost some valuable files during the process, don't worry. Open and copy data from your WD hard drive to another storage device as a backup. Get Data Off WD External Hard DriveHere are two ways that you can fully get files from your WD external hard drive: You'll get a satisfying answer:If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. People Also AskFor further issues related to the WD passport, check the questions and answers below. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.Now, it's your turn. Make Your WD External Hard Drive Show Up and Work NowOn this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.As a beginner, we suggest that you follow the whole guide one by one. Run EaseUS Data Recovery Wizard and choose the exact external drive where you lost data.After this, you can save the data back to your WD external hard drive again. Super mario bros mac emulatorExternal hard drive is doesn't contain a volume The external hard drive is not connected to the PC correctly Here is a list of major reasons: Why is my external hard drive not showing up?Accordingly, many reasons may cause your external hard drive not showing up. External hard drive contains file system error, bad sectors, or virusFor a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.
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